Friday, September 25, 2009

Do Social Network Games Exploit Their Users?

Let's face it, there is no social network game that stripped of its users is worth its weight. If there are no users then there is no game.

When a user needs one more point to beat their adversary, well the game company just pops up their micro transactions screen and make payment by credit care really easy. Its just like the casinos.

I am playing Mafia Wars and no I did not use the credit card. I saw an offer by FRS that offered anti-oxidants known for helping with the kind of enormous pollution that NYC offers inside its apartment buildings.

The offer stated buy our product and we will give you 102 Mafia War God Father Points. Yes, that would do the trick. I could beat my adversary soundly and get them off my back. The ad stated within minutes and that's exactly I was wanting to do this deed. Well folks its been about two months and there have been no God Father points forthcoming. I've gone through every level of both companies. FRS throws it all on Facebook. Zynga stated that they were elevating the matter, however they were just shuffling words.

The product itself is the lamest. Its very bad for your health with the first two ingredients being sugar and corn syrup. I gave them to a friend because they made me sick and they found that the product made them sick also.

Zynga the game company that created Mafia Wars finally wrote in their customer support system:
port Request #2437651
Feeling sluggish? Get fired up with FRS Healthy Energy!
Are you tired of feeling tired? Try FRS Healthy Energy! FRS uses quercetin, a natural antioxidant, and a host of essential vitamins to enhance your body's energy system and keep you energized longer. Get your free trial here!
Register as a new member and make a purchase to receive Reward Points.
102 Reward Points

Date
Sep
Conversation

Customer Service Representative Jeny said Sep 24 3:30am

Sorry but the advertiser was not able to confirm your offer completion and we are unable to credit your account. Thanks -Jeny

But wait didn't FRS give me an invoice and haven't I submitted emails from them to Zynga that confirm that?

I gave them the very link that I used.

Sounds like a lazy ass answer to me.

I've put a notice on the site that if anyone else has suffered from such problems to please inbox me. Undoubtedly there are many but they will not want others to know that they tried to get some points to get the advantage.

Game companies count on this element.

Get real there are so many people with two and three accounts on facebook that service their mafia wars needs, obvious credit card supported accounts, who cares that's just the way it is.

I say its time to do a class action on game companies that exploit their users.

order 261515 8/25/2009 1:22:18 PMFRS Pomegranate-Blueberry Chews 30 count x1 I purchased under the Mafia Wars affiliate and the text content said rewards received within minutes. I just want to make sure that my order was entered properly in order to receive the rewards. Thank you. When you click there link: https://secure.frs.com/vip/partners/?cid=748000643&utm_source=FRS___Affiliat e_Campaign-27661-1276079043276611-3341437&subid=CD16937_205156111